[dmarc-discuss] Not receiving DMARC reports

Andrea Castelli andrea.castelli at gimo.co.uk
Mon Sep 29 09:58:05 PDT 2014


Hi Tim,

Thank you, I was not aware of this.
The rest of the record seems fine and I just removed the dimension cap.
Hope things will improve.

Thanks,
Andrea

On 29 September 2014 17:29, Tim Draegen <tim at eudaemon.net> wrote:

> Hi Andrea, you might try chopping off the trailing "!10m" from your RUA
> and RUF fields.  Some receivers don't do a very good job parsing those.
>
> You can plug your domain into https://dmarcian.com/dmarc-inspector/ to
> see if you've got an syntax or other errors.
>
> Hope this helps,
> =- Tim
>
> On Sep 29, 2014, at 12:03 PM, Andrea Castelli via dmarc-discuss <
> dmarc-discuss at dmarc.org> wrote:
>
> Hi everyone!
>
> This is my very first message to the list, since we just started
> implementing DMARC across the brands we manage.
>
> I represent a company that sends high volumes of emails, so I expected to
> see briefly my mailbox being flooded by reports, but none of this happened.
>
> We set up everything 7 days ago, to receive both RUA and RUF reports. So
> far, unfortunately, we only received reports from very small ISPs (163.com,
> x4all.nl), which is of limited use for us. Nothing from Hotmail, Gmail,
> Yahoo...
>
> Are you aware of any particular issue, that could explain this?
>
> I also made a test, by sending non-authenticated emails to some test
> addresses, (gmail, mail.ru, yahoo, hotmail, web.de), and I only received
> an  - almost immediate - report from Hotmail, nothing from the others.
>
> This is how our record looks:
>
> _dmarc.example.com. IN TXT "v=DMARC1; p=none; sp=none; rua=mailto:a
> ddress at example.com!10m; ruf=mailto:address at example.com!10m; rf=afrf;
> pct=100; ri=86400"
>
>
> Note that we send from a subdomain (like: email.example.com), but as far
> as I know, this should not pose issues in receiving report. (and, again, we
> received some).
>
> Thank you, in advance, for your help.
>
> Andrea Castelli
>
>
>
>
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